When will I receive rent payments? You can choice to have payments transferred to your nominated account mid-month & end of month or just end of monthWhat happens if a tenant doesn’t pay rent? We follow strict rental arrears procedures to manage situations where a tenant falls behind, and will keep you informed every step of the way.

Property Management That Works for You

Q: What tenancy documentation is required?

NSW Residential Tenancy AgreementNSW Residential Entry Condition ReportNSW Residential Bond Lodgement RBONSW New Tenant Checklist (courtesy of the NSW Office of Fair Trading)

Get the support and service you’ve been missing

You want your investment to be in good hands. At Skye & Co, we offer a tailored, end-to-end management service that puts your needs first. Whether you’re a first-time landlord or building a portfolio, we provide clarity, structure, and service that makes your life easier.

Changing Agents? It’s easier than you think. Switching to Skye & Co is simple – even if your property is already tenanted. We’ll liaise with your current agent, handle the transfer paperwork, and take over management with no disruption to your tenants.

What you can expect:

Service Guarantee: We’re committed to providing the level of service you’ve always hoped for. You’ll work directly with Skye – no offshore teams or generic support. We communicate clearly, manage proactively, and treat your property like it’s our own.

What Our Clients Say About Us

Landlord FAQs

How long will it take to find a tenant?

Our current average lease time is less than 10 days, although this may vary depending on market conditions. We use a targeted, aggressive marketing system that in a short period of time attracts a large number of eligible tenants.

What is the length of the average tenancy?

Most of our tenancy agreements extend for six to twelve months.

Who signs the tenancy documentation?

This decision is yours, but we usually sign tenancy documentation on your behalf and send you copies.

What expectations will be given to the tenant regarding the pet?

We provide the tenant with strict conditions, including that:

All Pets are agreed upon before tenant approval and agreements are signed by the tenants for the pet
Any bothersome pets must be removed from the property after a written warning
Tenants are responsible for all pet damage
Tenants must professionally fumigate the property and clean the carpets before vacating

If the tenant has a pet, can I ask for an extra bond?

No, charging extra bonds is illegal under NSW law.

What tenancy documentation is required?

NSW Residential Tenancy Agreement
NSW Residential Entry Condition Report
NSW Residential Bond Lodgement RBO
NSW New Tenant Checklist (courtesy of the NSW Office of Fair Trading)

May I give you some special instructions?

Yes, as long as they are within the guidelines of the NSW Residential Tenancy Act 2010 & are within legislation and do not contradict the NSW Residential Tenancy Agreement. Any special instructions should be specified in the Management Agency Agreement or submitted to us in writing for approval.

What keys must be supplied to the tenant?

All tenants listed in the Tenancy Agreement must be provided with a complete set of keys (including keys to external doors, windows, garages and letter boxes). You will also need to give us a master set that will be held in our office.

Smoke Alarms, who’s responsible?

Landlords must install working smoke alarms on every storey of a rental property and ensure they are checked annually & batteries are replaced annually, replaced if faulty or older than 10 years.

Your Responsibilities as a Landlord

Installation:

Install at least one functional smoke alarm on every storey of the property.

Maintenance & Repair:

Ensure alarms are in working order.
Repair or replace a non-working alarm within two business days of becoming aware of the issue.
Replace batteries in all smoke alarms annually (or as per manufacturer’s instructions for lithium batteries).
Replace smoke alarms within 10 years of their manufacture date.
Provide tenants with at least two business days’ notice before inspecting or entering a rental property to assess or repair a smoke alarm.

Condition Report:

Include smoke alarms in the condition report at the start of the tenancy so their condition can be noted by both the landlord and tenant.

Tenant Responsibilities:

Inform the landlord immediately if a smoke alarm is not working.

For more information please visit the NSW Government website.

Light globes and tap washers?

Before your tenants move in, you are required to fix faulty tap washers and replace any light globes. Your tenant takes responsibility for replacing light globes after their tenancy begins.

Who is responsible for maintaining the lawns and gardens?

The tenant is responsible for keeping the lawns and gardens to the standard they were given at the beginning of the tenancy unless otherwise agreed.

If watering systems are provided to the property, these must be operational and maintained during the tenancy.

Do I need an insurance policy?

Traditional home insurance will not protect against specific rental concerns such as rental loss, accidental damage, or tenant hardship. We therefore recommend you take out a comprehensive insurance policy for landlords.

Who pays for damage?

If your property incurs damage that is not considered to be standard “wear and tear,” the deduction of the bond should be sufficient to cover any repairs. If not, you can take action at the Tribunal against the tenant or file a claim with your landlord insurance.

What happens when the Tenancy Agreement expires?

The Tenancy Agreement will continue unless otherwise specified. Before concluding the agreement, you and your tenants are required to give notice. Tenants must notify you at least 21 days in advance, while landlords must notify you at least 90 days in advance.

We will contact you 3 to 4 months before the tenants lease is due to expire to ask if you would like to renew their contracts for another fixed period, but they are also not required to do so.

How can I terminate the tenancy?

You may terminate a tenancy in three ways:

By giving your tenant 90 days’ notice to end the tenancy at the expiration of the fixed term (but not before the fixed term has ended) & the tenancy Agreement was for more then a 6 month term
By giving your tenant 60 days’ notice to end the tenants at the expiry of the fixed term (but not before the fixed term has ended) on a 6 month or shorter Lease Agreement.
By giving your tenant 90 days’ notice to end their continuing tenancy at any time after the fixed term has ended.
30 Days notice due to sale of the property (but not before the fixed term has ended)
In event of a breach of the tenancy agreement or at least 14 days in arrears of rent, by serving the tenant with a 14 day termination notice.

Rent and Payments

When will I receive rent payments? You can choice to have payments transferred to your nominated account mid-month & end of month or just end of month
What happens if a tenant doesn’t pay rent? We follow strict rental arrears procedures to manage situations where a tenant falls behind, and will keep you informed every step of the way.

What do I do if I misplace a rent statement?

Please contact us and we will be happy to send out a new statement or you can log on to your owner portal and retrieve any statements from there.

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